ギガプランやmioひかりに関するご質問、ご相談を歓迎します。個別のサポート・調査はIIJサポートセンターにて承ります。We'd inform you about our services, and also welcome your questions, except any individual inquiries.
@marcus72821742Getting data+SMS SIM requires your ID verification. Do you have your own ID issued by Japanese authorities, like a residence card? We are sorry but you can not apply data+SMS SIM if you only have your passport or any other ID issued by the foreign country. Thank you.
@smileypicI have still no clear reason that can explain why it happens, could you try to insert your SIM to other phone if available, and test its availability for receiving SMS from foreign numbers? Thank you.